Knowledge Management Technology: Infrastructure
and Knowledge Representation
Nadia Baeshen
Faculty of Economic & Administration, King Abdolaziz University,
Jeddah, Kingdom of Saudi Arabia
 

Abstract:
Abstract
Knowledge management (KM) in general tries to organize and make available important know-how, wherever and whenever it is needed. The technology aspect of the KM focuses on the portal. Today, a portal provides unified access to all the organization's information, both unstructured and structured. The unstructured information is mostly web pages and documents, including product plans and marketing brochures. The structured information is usually stored in databases. This paper discusses the main components of the KM technology, namely; the infrastructure and knowledge representation (KR). The infrastructure component includes; e-business, executable markup language (XML) and the wireless devices. The KR component covers the following issues; transparent interfaces, workflow capture, expertise, ephemeral knowledge, integration and standards
Keywords: Knowledge Management Technology, Knowledge Representation,
E-Business